What were problems/challenges you faced? How did you overcome them? What were the results? How did the company benefit from your performance? Did you receive any awards, special recognition or promotions as a result? TYPOS One typo can land your resume in the garbage. Proofread and show your resume to several friends to have them proofread it as well. This document is a reflection of you and should be perfect of errors. Sense of humor Willingness to travel Strong organizational, analytical, and problem solving skills. Appreciation of and commitment to workplace diversity. Customer service experience Certification/Licensure as Ability to manage multiple projects Accomplishments/Results Statements. Results of Action: Increased, decreased, saved, taught, implemented.? Example: Statement: Managed production crew Occurrence: Managed production crew on a daily basis. Amount: Managed production crew of over 20 people on a daily basis. Innovated blood drive volunteer system, which increased student participation by 20. Overhauled social organization recruitment program, which achieved national record for 75 membership increase. Cartoonist for small newspaper which publishes 4 times a week.